Audio and Video Quality in BigBlueButton: Why Hosting Quality Matters

In the world of virtual communication, technical stability is the invisible foundation of success. Learn how your server infrastructure directly influences the quality of your meetings.

When you host a conference on BigBlueButton, your server acts as a digital conductor. It synchronizes multiple audio streams, processes high-definition video feeds, and manages real-time interactions like whiteboards and polls. If the infrastructure is weak, the entire performance suffers.

Poor hosting doesn't just mean "slow" – it manifests as robotic voices, frozen screens, and frustrated participants. For a professional service like bbbserver, ensuring high-quality hardware is the primary mission to provide a seamless user experience.


The Comparison: High-Quality vs. Poor Hosting

Not all servers are created equal. Many budget providers use "overselling," where too many virtual instances share the same physical CPU. This leads to unpredictable performance spikes.

Feature Budget Hosting bbbserver Quality
Latency Laggy interactions Real-time response
Audio Echo & Stuttering Crystal clear
Video Pixelated/Frozen Smooth HD streams
Uptime Dropped sessions 99.9% Stability

Low Latency

High-quality hosting ensures that data packets travel between participants and the server in under 100ms. This prevents the "talking over each other" effect common in poor setups.

CPU Reservations

BigBlueButton needs significant CPU power for transcoding video. Premium hosting provides dedicated resources so your conference doesn't lag when a "neighbor" on the same server starts a heavy task.

Optimized Networking

By using data centers directly at major internet exchange points, bbbserver minimizes "jitter" – the variance in packet arrival times that causes robotic audio.


Checklist: Assess Your Current BBB Performance

  • 1
    Test Connection Status: Check the connection icon in the top right corner of BBB. Is it consistently green, even when webcams are on?
  • 2
    Monitor CPU Load: Use server monitoring tools. Does your CPU spike above 80% during a 20-person meeting? If so, your hosting is undersized.
  • 3
    Check Jitter & Latency: Use a ping test to your server. Values above 200ms or jitter above 30ms will significantly degrade audio quality.
  • 4
    Verify TURN Server: Are participants behind strict firewalls struggling to connect? A dedicated TURN server (standard at bbbserver) is essential.

Choosing the right hosting is the simplest way to improve user satisfaction. Our platform is built on modern European infrastructure, specifically tuned for the resource-heavy demands of BigBlueButton.

View Performance Packages

Frequently Asked Questions

A fast connection is not enough. High "jitter" or a struggling server CPU can cause audio fragments to arrive out of order. Professional hosting ensures the server has enough overhead to process audio packets immediately.

Every active webcam increases the bandwidth and CPU load quadratically. While bbbserver supports up to 300 participants, we recommend encouraging only active speakers to use webcams in very large groups to maintain peak quality.

Yes. For the best experience with BigBlueButton, we recommend using the latest versions of Chrome or Firefox, as they offer the most stable WebRTC implementation.